Updated: August 19, 2022

True Flip Review

Overall Rating 4.5

True Flip Overview

Flip your game!

4.5

Overall Rating

Bonuses 4/5

Look & Feel 5/5

Licensing & Safety 4/5

Game Selection 4/5

Payment Options 5/5

Customer Support 5/5

Сustomer Reviews 3.5/5

Websitetrueflip.io

Established 2017

License Curaçao

Bonus Free spins

Wagering Requirement 1x

No Deposit Bonus Yes

Live Chat Yes

True Flip is a unique blockchain casino. Besides its very own cryptocurrency, it offers original games developed by its own game studio. On top of these exclusive features, True Flip has over 1600 games from some of the world's biggest brands, which you can play with a large selection of fiat money and cryptos. This is an impressive brand, although it could be improved with the addition of provably fair games and a VIP program.

Pros & Cons

  • +
    Original games and own currency
  • +
    Games by known providers
  • +
    Original and casual look
  • +
    Many fiat and cryptocurrencies
  • -
    No cash welcome bonus

Bonuses

After a warm welcome will they let you out in the cold?

4/5

You're off to a good start at True Flip, with a no-deposit bonus for completing your profile, which was one of the best things we discovered during this True Flip Casino Review

The Citizen ID Bonus gives you 30 free spins at the Day and Night game (by TrueLab). To receive it, simply:

  • Sign up for True Flip.
  • Complete your account details and security preferences.
  • Wait for a manual confirmation by a True Flip team member.

You can find information about your active bonuses, including the Citizen ID bonus from the bonuses button on the side menu:

True Flip Citizen ID Bonus information

Simple enough, right? Just complete your profile and you get 30 free spins. Even better, the no-deposit bonus comes with additional perks:

  • x1 wagering requirement
  • Full year before it expires
  • Offered to all new users, no exceptions or additional rules

Plus, you get free spins at one of True Flip's best original games - Day & Night:

True Flip Day&Night Slot

In fact, this ranks as one of our top Bitcoin free spins offers.

But, there is a fine print:

The new, no-deposit bonus caps your earnings at 100 EUR or their respective equivalent in crypto. Even if you earn more and complete the wagering requirements, they will void anything above the cap.

And, it gets better, too. True Flip had removed the deposit bonus for a while, but it's back now.

As long as you deposit 0.002 BTC or equivalent, you get a 100% bonus. The catch? It's for new games only. Here is where you can use the promo:

  • Black Bull
  • Cygnus 2
  • Greedy Wolf
  • Mad Cars
  • Maneki 88 Gold
  • Sticky Bandits Trail of Blood

Kind of restrictive, huh? Well, that's why it's not our favorite deposit bonus - but, we're still glad to have it back.

Other True Flip Bonuses

Lately, True Flip has directed attention toward avid players, not just first-time casino visitors. You can look forward to juicy bonuses like:

  • 10% Cashback: Every Thursday you'll get a 10% cashback on all your slots losses - and some of the live and table games, too.
  • Tournaments: Join exclusive tournaments and compete against other players for first place - and an exciting money prize.
  • Freechips Bonus: Simply play and enjoy yourself at True Flip, that's the only condition to receiving free chips. And, a Freechips Bonus can give you up to 5000 EUR in extra money (or the equivalent in your currency.)
  • Flip's Star Lottery: Get points for playing and participate in the weekly lottery for the chance to win a jackpot.

Although all promotions can be rewarding, Flip's Star Lottery is by far our favorite. Not only does it reward one lucky player with a thick Bitcoin jackpot, but it also pays out weekly compensation prizes every Sunday!

VIP Program

True Flip notoriously lacked a VIP program - but not anymore!

VIP members enjoy:

  • Higher withdrawal limits (up to unlimited withdrawals)
  • Increased cashback percentages (up to 15%)
  • Increased max bets
  • Personal account manager
  • Exclusive gifts and bonuses.

True Flip has an automatic system for assigning VIP status to a player, after which a VIP manager will immediately contact you.

Look & Feel

Get to know Flip's friendly figure

5/5

When entering True Flip Casino for the first time, you can clearly tell you're not in a regular Bitcoin casino.

Instead of the dark colors and sober design you might be used to, you will land on a light world. There, you will be greeted by Flip, the friendly dolphin, with a catchy slogan: 'Get ready to flip your game'.

  • The wordplay might be cheesy, but it helps create a casual and entertaining atmosphere, which stands out for all the right reasons. It is actually quite similar to BitStarz in its funky, yet functional design.
  • But it's not all fun and games. True Flip is also arguably one of the best casinos when it comes to delivering an excellent user experience. Let's find out why.

Navigation

All in all, True Flip's design is very intuitive and we appreciate it was created to be functionality-forward.

Using the top navigation bar, you can navigate with ease between three main areas: Games, Promotions and Tournaments.

The games lobby deserves a special mention, since its filtering system lets you find your favorite games with ease. You can filter by:

  • Provider
  • Game Type
  • Popularity
  • New

Unlike some other Bitcoin casinos, True Flip is very transparent about its KYC process, responsible gambling and safety features. All of this information is very easily accessible from your account - no hiding things in the fine print.

Game Selection

Over 1600 games of all shapes and sizes

4/5

With over 1600 titles from 35+ different providers, True Flip's game selection is truly impressive.

What's more, this section is constantly being updated, so you'll be able to discover new games on a regular basis.

  • Slots
  • Jackpots
  • Live Casino
  • Roulette
  • Dice
  • Blackjack
  • Baccarat
  • Sic Bo
  • HiLo
  • Pontoon
  • Table Poker
  • Red Dog
  • Monopoly Live
  • Dreamcatcher
  • Deal or no deal live

TrueLab - True Flip Original Games

The first thing to catch our attention when opening the casino games slots section was the selection of games by TrueLab. This is the game-developing sister company of True Flip Casino that creates dedicated games.

Original casino games can be a bit hit or miss, but we found True Lab's to be very well produced. We believe them to be an excellent addition to True Flip's already impressive portfolio.

And, as an added perk, you get a no-deposit bonus spins on one of their top slots - Day and Night. So, even if you came to True Flip for a more popular provider, you can still check out the originals at no extra cost!

Slot Machines And Table Games

As we mentioned before, the variety of game providers present at True Flip is a thing of beauty. Most major brands are here, including names such as Play 'N Go, Quickspin, and more.

Among these, you will find several jackpot slots available, including fan-favorite Mega Moolah from Microgaming (here filed under Microgaming's 'Quickfire' platform).

There's also a table games section with Baccarat, Casino Hold'em Poker, Jacks or Better, many kinds of Roulette, Blackjack, and more.

  • True Flip's slot machine and table games portfolio is comparable with the world's best online casinos, even surpassing a few famous fiat-only brands.

However, despite being a crypto casino, it doesn't go above and beyond. There are no internally-developed provably fair games on offer (although a few of BGaming's titles are provably fair), nor will you find blockchain-specific games such as crash or plinko.

True Flip Live Casino

One section of the casino that you might be extra curious about is the live casino.

After all, here is where the magic happens: real-time interaction. True Flip's game presenters will make you feel like you are at an actual casino without having to leave the comfort of your own home.

At True Flip Casino, many of the live casino games are provided by Evolution Gaming. This world-renowned game studio brings you several blackjack and roulette classics, alongside a few TV-inspired live game shows, such as Deal Or No Deal and Dream Catcher.

And there's more. Evolution, Spinomeal... you name it; the world's best live games are all here!

  • True Flip casino is truly meant for live casino enthusiasts, and has our strong seal of approval.

Licensing & Safety

Flip the dolphin cares about you

4/5

True Flip does so well in terms of security, it's easier to list where it fails than what it excells at. For instance:

  • It goes above and beyond when it comes to responsible gambling features.
  • It is highly seen as a trusted brand by several reviewers, including ourselves. It actually got recognized in our Blockchain Casino Awards of 2022 as the top casino of the year!
  • It has a valid Curaçao license, which is one of the industry standards for a reliable casino.
  • Open since 2016, it has very few customer complaints on major social platforms.
  • It uses SoftSwiss, a very reliable online casino platform providing trusted fair games and fraud protection.

However, there is no rose without its thorns.

True Flip's Curaçao license does come with a couple of disadvantages: it requires a KYC check and it means several players are automatically barred from joining the casino simply because of their country of residence.

The KYC check itself does not disqualify True Flip from getting a top-mark when it comes to safety. However, it's not True Flip's only inconvenience.

There are also only third-party provider provably fair games. Provable fairness does add another layer of trust to the casino, since players can verify the outcome of every game round themselves. And, while True Flip offers provably fair options from BGaming, we'd love to see them produce some of their own - this would also mean higher RTPs, as the expenses for an in-house developed game are lower.

Finally, during our gambling site review process, we always make sure to double-check legality in different countries. For our True Flip casino review, we knew US citizens were excluded from the casino (you wouldn't get in trouble with the police, but the casino would, which is why they exclude you), but what about others?

We're glad to report True Flip isn't off-limits to many others:

Can I play at True Flip if I'm from Canada?

If you're Canadian, then you don't have to worry!

Although True Flip excludes players from countries like the United States from playing at their casino, Canadians are more than welcome!

The casino does not have a local Canadian gambling license, but, since it's a Bitcoin casino owned by a foreign company, it doesn't need one. You can rely instead on True Flip's Curaçao license, which makes it a 100% legal overseas casino.

What's more, True Flip Canada offers the following features for Canadians:

  • Dedicated CAD bonuses
  • Website and customer support available in English and Québec French
  • CAD jackpots

Payment Options

Its own currency sets it apart from the rest

5/5

A casino that takes pride in its blockchain background should definitely have its own cryptocurrency. This casino does, and it's called the True Flip Token. Token holders get a few benefits, including an exclusive entry into a quarterly game.

Other than their own and Bitcoin, True Flip Casino accepts several other cryptocurrencies and fiat currencies, including:

  • Tether
  • Ethereum
  • Litecoin
  • Bitcoin Cash
  • Dogecoin
  • Cardano
  • Euros
  • Canadian Dollars
  • Norwegian Krone
  • Danish Krone
  • Polish Zloty
  • Australian Dollar
  • Brazillian Real

It's an impressive selection of currencies available at a Bitcoin casino. However, a few notable fiat currencies are unavailable, such as the US Dollar, due to the countries themselves being excluded from the website.

As for deposit methods, you can use your preferred crypto wallet, which tends to be the cheapest option. If you're gambling with BTC or USDT, simply click the green Deposit button on the upper-right corner and you can find the deposit address right away.

But what about altcoins? For starters, you would have to add them to your account. To do that, click the Add Account button (the one with the plus sign, right under your BTC and USDT balance). This will open a pop-up, where you can select your preferred altcoin - in our example, we're adding Litecoin:

Add Altcoin to TrueFlip profile screenshot

Once you've added the coin to your account, you will get a code to make a deposit. Simply go to your wallet and make the transfer to the address it says. There is even a QR code to make the process easier.

One of our favorite wallets for altcoins is Metamask, since it combines safety and security with exceptional ease-of-use. Since MetaMask is also available on your phone, you can simply scan the QR and cash in in a matter of minutes

And fiat? You won't be in need of options - TrueFlip supports 4 types of e-wallets and 3 types of cards here:

  • Credit cards
  • MuchBetter
  • EcoPayz
  • NeoSurf
  • Jeton
  • EcoVoucher
  • AstroPay
  • nPay

The emphasis on cryptocurrencies and e-wallets works in your favor since the processing times are very low, often even instant.

However, as True Flip Casino holds a Curaçao license, the casino is obligated to check your identity before you can make a withdrawal. This happens only once and should not take longer than 3 business days.

There are no withdrawal fees nor deposit limits for cryptocurrencies whatsoever, but the following limits do apply to fiat currencies:

  • Minimum deposit:€10
  • Maximum deposit: €5000

Customer Support

Available whenever, wherever

5/5

Available in eight different languages, including English and Québec French (under the Canadian flag), True Flip has got an impressive range of different customer support options:

  • Live chat
  • Email
  • Help center
  • Phone
  • Complaints section

The customer support team is available round-the-clock by email at support@trueflip.io. You can also choose to contact the casino by phone or Telegram.

Our preferred method, however, is the live chat, where you can be sure to get a quick answer any time of the day. When we contacted them (during research for this True Flip Casino review)

There is also an extensive Help Center that aims to answer all the questions you may have.

True Flip casino is available on social media:

User Reviews

Were you able to flip you game yet?

3.5/5

4/5

Dolphin Lover

2020-10-20 18:04:12

HUUUUUGE fan. I think this is the best casino ever, just wished there was a VIP Club. TBH, not sure it needs one. The customer support team is super friendly (just ask them nicely for a bonus ;) I mean, I wouldn't even play heere if they didn't have live chat, which they do. Great overall.

2/5

Piet Grosman

2020-10-20 17:48:27

Not so great. The wagering requirements are a joke. Come on, I deposit and they don't let me withdraw without spending it all? WHAT. A. JOKE.

4/5

Sarah S.

2020-10-20 17:45:55

Been playing at Trueflip for a while now (love the dolphin!), it's my second favourite casino. It's only not the first because I just like Stake better. Still, great casino. Good review too - I think it should add provably fair games too!

4/5

Patrick

2020-07-13 22:12:26

nice review.. :)

No schema found.

Post your review

Everybody will see your review

Your grade out of 5

Optional

F.A.Q.

Do you have any burning questions?

About the author