Updated: 3 December 2024

BitStarz Review

Overall Rating 4.2

BitStarz Overview

Is it safe? Or is BitStarz a scam?

4.2

Overall Rating

Bonuses 5/5

Look & Feel 4/5

Licensing & Safety 3/5

Game Selection 5/5

Payment Options 3/5

Customer Support 5/5

  • Established2014
  • LicenseCuraçao
  • Bonus300% deposit match up to 5 BTC + 180 free spins
  • Wagering Requirement40x
  • No KYC 
  • VPN Friendly 
  • Discord 
  • Telegram 
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About the Author
Nick is a seasoned casino expert with over 5 years of experience in the industry. He possesses in-depth knowledge of casino games, cryptocurrencies, and operators. His passion for research keeps him at the forefront of industry trends and developments. In his free time, Nick enjoys indulging in shopping sprees and can often be found binge-watching his favorite TV series
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Unlike some run-of-the-mill gambling sites out there, BitStarz offers a complete playing experience. It includes a vast selection of games from all the top providers, and it's full of mouth-watering promotions. It asks you to "Dream big, win bigger," and it lives up to this ambitious slogan with accolades such as the Best Casino of 2022 by LCB Awards and Casinomeister's 2021 Best Casino. However, any casino with a large player base is not without its detractors, which is why I took a closer look at this popular brand.

Pros & Cons

  • +
    Award-winning casino
  • +
    Knowledgeable team
  • +
    Generous and varied promotions
  • +
    Big game selection
  • +
    All the best providers
  • +
    Supports both crypto and fiat payments
  • -
    KYC check
  • -
    Limited language support
  • -
    Lack of transparency

Bonuses

A vast array of generous promotions

5/5

A good casino isn’t complete without attractive bonuses for both new and existing players. Let’s see if BitStarz delivers here.

BitStarz Welcome Bonus

You’re off to a good start at BitStarz, with a four-part welcome package offering you up to 5 Bitcoin and 180 free spins.

  • 1st Deposit Bonus: 100% up to 1 BTC + 180 free spins
  • 2nd Deposit Bonus: 50% up to 1 BTC
  • 3rd Deposit Bonus: 50% up to 2 BTC
  • 4th Deposit Bonus: 100% up to 1 BTC

Although the bonuses are available in many currencies, it doesn’t take a math genius to figure out that if you want to get more bang for your buck, definitely choose Bitcoin for your welcome bonus (hint: 1 BTC is worth a lot more $100).

Do note that you will have to play through your bonus funds at least 40x before you can withdraw any winnings. In addition, you have to fulfil these wagering requirements within seven days. After that time, the bonus expires.

But is BitStars’s welcome bonus worth it? It depends.

It’s certainly more value than most other Bitcoin casinos offer you. However, to fully take advantage of this offer, you have to play through the bonus and wager its winnings within seven days.

If you’re already looking to spend some time at the casino, that shouldn’t be an issue. But, on the other hand, casual players may struggle to find value here.

BitStarz No Deposit Bonus

Freebies are always welcome.

If you’re looking for a little extra excitement without having to deposit a dime, then you’re going to love the BitStarz Jackpotz Mania!

You need to enter a raffle, and you’ll be eligible to play it. You can win some jackpot dollars by participating in the JPM Race & Mega Jackpot, which could bring you more than $56,000 during my latest test.

In fact, it is one of the best no deposit bonuses I’ve encountered.

Other BitStarz Promotions

The welcome offers are just the tip of the promotional iceberg at BitStarz casino. Some of the other freebies that might come your way include bonus credit, free spins, and, in some cases, even a Tesla!

This casino’s list of regular promotions includes things like:

  • Slot Wars: as a regular player, you can play for your share of $5,000 and 5,000 free spins, which are up for grabs every single week.
  • Table Wars: if you’re looking for bragging rights in addition to a nice prize pool, maybe you’ll want to try your luck at the Table Wars. There, you’ll get a weekly chance to win $3,000.
  • Monday Reload Bonus and Free Spins Friday: the easiest ways to get your hands on a nice bonus are the Monday Reload Bonus and the Free Spins Friday. You only have to deposit to qualify for these bonuses.

While this is a decent selection of promotions, we think that other casinos bring more to the table when it comes to regular rewards. Stake, for instance, hosts a weekly $100,000 giveaway, with individual prizes going up to $5,000, which is more than the full prize pool for the Slot Wars.

What’s more, BitStarz doesn’t have an advertised VIP program.

In my opinion, while new players get a good deal at BitStarz, in the long run, you can find better value at brands like Stake Casino.

Look & Feel

Nice blend of sober and fun design

4/5

If there’s one word I would associate with BitStarz’s website layout, it’s ‘energetic.’ While there is no BitStarz app, the website is fully responsive on smaller screens.

I really admire the quick loading times, especially considering the website’s design-heavy elements. It shows impressive effort from the BitStarz development team!

The very first moment you open the BitStarz page, you are greeted by the bonuses on offer, which is quite handy if you’re trying to browse the best offers. You can also see the current cashout speed and the new game additions.

But does it look good? In terms of theme and design, the answer is a resounding yes. However, there’s more to be desired in terms of UX.

BitStarz Sign Up

You can create an account at BitStarz in under a minute. During my test, the process took just 44 seconds. Here’s how:

  1. Click the golden ‘Sign Up’ button.
  2. Enter your email and password, and choose your preferred currency.
  3. Alternatively, you can sign up using your Google account, like I did.
  4. Confirm your Google profile via WebAuth and start playing.

If you want to skip the account creation process, you can connect your MetaMask wallet and proceed. BitStarz doesn’t require KYC during the account creation process.

Bitstarz homepage screenshot
Bitstarz slots screenshot
Bitstarz originals and top games

Game Selection

Many top games to choose from

5/5

If game selection is your cup of tea at BitStarz, you won’t be disappointed.

I’ve manually counted 22 different game categories. Having between 5-10 is what I consider the golden standard. Anything more becomes a bit too much.

As soon as you enter the lobby, you can see their top games. You should be able to recognize a few famous titles in this section, such as Gates of Olympus, Sweet Bonanza, Big Bass Splash, and others.

The slot collection is pretty stacked.

You get to choose casino games from over 30 providers, including several new releases, which means you can be sure never to miss another brand-new slot!

Speaking of classics, the infamous jackpot game Mega Moolah is also available alongside other progressive jackpots that might give you the chance to win even bigger.

The sheer variety of casino games available is impressive: not many casinos accepting Bitcoin payments offer as many different games as BitStarz.

  • Slots
  • Table games
  • Live dealer games
    Bingo
  • Keno
  • Original games

BitStarz also has 41 provably fair games, 8 of which are part of the BitStarz Originals collection.

Provably fair games are always a major draw for me.

One thing you should also be aware of is that some games may be restricted in your location.

Licensing & Safety

As safe as it gets

3/5

More and more players are starting to pay attention to their safety.

The good news is that BitStarz is a Dama Group casino that has been awarded multiple times by reputable industry brands like AskGambers.

Their commitment to security is outstanding, going above and beyond to guarantee full transparency and data security:

  • The casino platform is powered by SoftSwiss.
  • BitStarz uses SSL encryption to protect all customer data.
  • 2-factor authentication is available.

As a side note, BitStarz also holds a Curaçao license, which isn’t a deal-maker on its own but adds nicely to the mix—just like their RNG certification by iTech Labs.

Is BitStarz a Scam?

No. In fact, BitStarz is one of the crypto casinos that I can recommend when it comes to its overall safety.

Does BitStarz Request KYC?

BitStarz casino operates on a ‘KYC-if-necessary’ basis, meaning that not all players are required to undergo Know Your Customer (KYC) procedures.

However, there are specific circumstances under which BitStarz may request KYC information, such as:

  • Suspicion of fraudulent activities.
  • Violation of the T&Cs.
  • Very large withdrawals.

I always recommend that you protect yourself by gathering as much information as possible:

  • Read the terms and conditions of any bonus before accepting it, and learn about rules like wagering requirements that may prevent you from withdrawing winnings.
  • Go through the website’s terms and conditions before making your first deposit.
  • Always provide real information at casinos that verify your identity, or you will risk having your funds confiscated and your account closed.

Payment Options

Well-rounded multi-currency acceptance

3/5

Deposits and withdrawals at BitStarz are designed to be quick and hassle-free. But how good they are? Let’s find out below.

BitStarz Deposits

The minimum deposit amount is $20 for fiat payments and 0.0001 BTC for crypto. While it’s not that high, I do have to admit that some casinos, like BC.Game, have no minimum deposit requirements.

As BitStarz is, first and foremost, a Bitcoin casino, you can obviously pay with Bitcoins. However, you can also fund your account with Ethereum, Bitcoin Cash, Litecoin, Dogecoin, and Tether.

If you’re looking for a particular coin that isn’t offered, do check our cryptocurrency page for a full list of casinos supporting your coin of choice.

Unlike typical crypto casinos, you can also use fiat money. Here are some of the fiat payment methods supported at BitStarz:

  • VISA
  • MasterCard
  • Maestro
  • Skrill
  • Neteller
  • Bank Transfer
  • ComePay
  • PaySafeCard
  • AstroPay
  • ecoPayz
  • ecoVoucher
  • SticPay
  • MuchBetter
  • MiFinity

BitStarz also has its own exchange, which allows you to convert BTC to EUR directly on its platform. Although the conversion fee is not the lowest, this feature can be quite convenient.

In addition, several fiat currencies will also be available to you once you sign up:

  • Euros
  • US Dollars
  • Canadian Dollars
  • Australian Dollars
  • New Zealand Dollar
  • Japanese Yen
  • Chinese Yuan

After creating your account, the available deposit methods for these currencies and your country of residence will show up. You can then opt to add more to your account.

BitStarz Withdrawals

When it comes to withdrawals, this is where things get tricky. The minimum withdrawals are $50, which is anything but great.

Crypto cashouts are super quick at BitStarz. When I tested their casino, the average cash-out time was just eight minutes!

For fiats, though, things don’t look like that. Card payments are processed within 1-3 business days.

Bank transfers can take up to 10 business days. Two weeks to receive my money? No, thank you.

I wouldn’t bother making fiat deposits at BitStarz, given the slower payout speeds and significantly lower limits.

Customer Support

Jarvis ready to assist you

5/5

Customer support is often only appreciated when it’s too late, but it doesn’t have to be that way!

The good news is that BitStarz offers 24/7 live chat with real human agents, as well as email support, so I doubt you’ll encounter any issues.

I didn’t even start chatting with a chatbot. Thanks, BitStarz!

You can also find answers to common questions in the FAQ section. Simply click ‘Help’ on the left side of the menu and browse the queries. I found most of my questions were answered here.

I still think the FAQ section should be placed in the footer. It’s more user-friendly, and this is where I seek it.

As for social media, BitStarz is active on:

I have to admit, BitStarz got me with Vimeo! I can’t recall any other casino with a Vimeo profile, but BitStarz has 1,500+ videos there.

F.A.Q.

Any extra information we can provide you with

About the author

Nikolay Kaloyanov

Nick is a seasoned casino expert with over 5 years of experience in the industry. He possesses in-depth knowledge of casino games, cryptocurrencies, and operators. His passion for research keeps him at the forefront of industry trends and developments. In his free time, Nick enjoys indulging in shopping sprees and can often be found binge-watching his favorite TV series