Updated: March 29, 2021

BitStarz Review

Overall Rating 4.8

BitStarz Overview

Our top overall pick for Bitcoin casinos

4.8

Overall Rating

Bonuses 5/5

Look & Feel 5/5

Licensing & Safety 5/5

Game Selection 5/5

Payment Options 4/5

Customer Support 5/5

Сustomer Reviews 3.8/5

Websitebitstarz.com

Established 2014

License Curaçao

Bonus 5 BTC + 180 Free Spins

Wagering Requirement 40x

No Deposit Bonus 20 Free Spins

Live Chat Yes

Unlike some run-of-the-mill gambling sites out there, BitStarz offers a complete playing experience. Arguably one of the best Bitcoin casinos overall, it includes a vast selection of games from all the top providers, and it's full of mouth-watering promotions. It asks you to "Dream big, win bigger," and it lives up to this ambitious slogan with accolades such as the Best Online Casino Award (2018) and the Player's Choice Award (2019). However, any casino with a large player base is not without its detractors, which is why we took a closer look at this popular brand.

Pros & Cons

  • +
    Award-winning casino
  • +
    Knowledgeable team
  • +
    Generous and varied promotions
  • +
    Big game selection
  • +
    All the best providers
  • +
    Excellent customer support
  • +
    BTC to EUR converter
  • -
    KYC check
  • -
    Limited language support

Bonuses

A vast array of generous promotions

5/5

You're off to a good start at BitStarz, with a four-part welcome package offering you up to 5 Bitcoins and 180 Free Spins.

Each of these four bonuses will be unlocked after making a deposit:

  1. 1st Deposit Bonus: 100% up to 1 BTC + 180 Free Spins
  2. 2nd Deposit Bonus: 50% up to1 BTC
  3. 3rd Deposit Bonus: 50% up to 2 BTC
  4. 4th Deposit Bonus: 100% up to 1 BTC

Although the bonuses are available in many currencies, it doesn't take a math genius to figure out that if you want to get more bang for your buck, definitely choose Bitcoin for your welcome bonus (hint: 1 BTC is worth a lot more than 100$).

BitStarz Canada - Bonus For Canadian Players (in CAD)

Canadian players are not forgotten at BitStarz!

If you'd rather play with real money, you'll be happy to know you can get up to $2000 (Canadian dollars) with your full welcome package.

Here's how the Canadian bonus works:

  1. 1st Deposit Bonus: 100% up to $400 + 180 Free Spins
  2. 2nd Deposit Bonus: 50% up to $400
  3. 3rd Deposit Bonus: 50% up to $800
  4. 4th Deposit Bonus: 100% up to $400

BitStarz No Deposit Bonus

As soon as you create an account at BitStarz, you unlock 20 Free Spins to test the product. The spins are all yours simply for signing up; no deposit nor BitStarz bonus code is required.

You can use it to get a good feel of the casino, spin some slots and maybe even win Bitcoin with no risk!

And no, this is not too good to be true: this bonus is 100% legitimate, although it does come with some restrictions. For instance, there is a wagering requirement, and you have to finish the KYC process before withdrawing any winnings.

We recommend you thoroughly read the terms and conditions of the offer before signing up, so you don't have any unpleasant surprises.

Other BitStarz Promotions

As a BitStarz newcomer, you also get the chance to spin for a $1,000 prize pool with the weekly Welcome Freeroll.

The welcome offers, however, are just the tip of the iceberg. Some of the other freebies that might come your way at BitStarz casino include extra bonus credit, free spins, and, in some cases, even a Tesla!

This casino's list of regular promotions includes things like:

  • Slot Wars: as a regular player, you can play for your share of $5,000 and 5,000 free spins, which are up for grabs every single week.
  • Table Wars: if you're looking for bragging rights in addition to a nice prize pool, maybe you'll want to try your luck at the Table Wars. There, you'll get a weekly chance to win $3,000.
  • Monday Reload Bonus and Free Spins Friday: the easiest ways to get your hands on a nice bonus are the Monday Reload Bonus and the Free Spins Friday. You only have to deposit to qualify for these bonuses.

The one thing BitStarz does not offer, unfortunately, is an advertised VIP program. Instead, the casino aims to offer the best experience to all players.

Look & Feel

Nice blend of sober and fun design

5/5

BitStarz has quietly developed its own visual vibe, with darker tones and spicy characters.

The very first moment you open the BitStarz page, you are greeted by the bonuses on offer, which is quite handy if you're trying to browse the best offers.

If you're looking for the game selection, however, you have to scroll down past the promotions. Then, you can browse the different game categories available. This is a very vibrant, colorful area, showcasing all the different slots, table games, and more but still maintaining the casino's visual identity.

Overall, BitStarz offers a great navigation experience on all platforms. Both on desktop and mobile, you'll find everything with ease and enjoy fast loading times.

Game Selection

Many top games to choose from

5/5

There is much to like about BitStarz's game selection.

As soon as you enter the lobby, you can see their top games. You should be able to recognize a few famous titles in this section, such as Book of Dead, Bonanza, and Jammin' Jars. However, there are many other games on offer at BitStarz Casino.

You get to choose from a vast selection from over 30 providers, including several new releases, which means you can be sure never to miss another brand-new slot again!

You also don't have to worry about missing out on classics like Immortal Romance or Butterfly Staxx because these games are also available at BitStarz.

Speaking of classics, the infamous jackpot game, Mega Moolah, is also available, alongside other progressive jackpots that might give you the chance to win even bigger.

  • Slots
  • Jackpot slots
  • Progressive slots
  • European roulette
  • American roulette
  • Live roulette
  • Blackjack
  • Live blackjack
  • Baccarat
  • Live baccarat
  • Video poker
  • Live poker
  • Bicho
  • Dice
  • Plinko
  • Sic Bo
  • Keno

BitStarz is not just about slot games. Both the Table Games and the Live Games section feature a good selection of different gambling options. As usual, roulette and blackjack are the more numerous games, but you can also find several versions of casino poker, baccarat, and more.

If you play roulette on a game provided by Bgaming, you'll even get another benefit, as these games are provably fair, and you can verify the gameplay yourself.

Unfortunately, not all games are playable using cryptocurrencies. There is, however, a dedicated tab for Bitcoin players. All of the games featured here can be played with BTC, allowing you to find them with ease if you're only interested in Bitcoin gambling.

One thing you should also be aware is that some games may be restricted in your location.

Licensing & Safety

As safe as it gets

5/5

Besides offering a few provably fair games, BitStarz is a casino that has been awarded multiple times by reputable brands in the industry like AskGambers. As well as the usual editorial evaluations, you should easily find positive BitStarz reviews written by real users.

BitStarz is an ambitious brand that aims to offer the best gambling experience possible. As proof of how seriously they take this commitment, consider this: to be considered for a customer support job at BitStarz, you need at least 3 years of gaming experience on your CV, and preferably be a player too.

Their commitment to security is outstanding, going above and beyond to guarantee full transparency and data security:

  • The casino partnered with SoftSwiss, an iGaming platform that provides fraud protection and trusted fair games.
  • BitStarz uses SSL encryption to protect all customer's personal data.
  • 2-factor authentication is available to those that want an additional layer of security in their account.

As a side note, BitStarz also holds a Curaçao license, which isn't a deal-maker on its own but adds nicely to the mix - just like the fact that they have an RNG certification by iTech Labs.

Is BitStarz a Scam?

In short, no. All in all, BitStarz is one the few crypto casinos that we can recommend in a heartbeat when it comes to its overall quality and safety.

However, popular brands like BitStarz are bound to have unhappy customers, including some that share their negative experiences on the web. For instance, claims that the casino doesn't 'pay out' are not unheard of.

The fact of the matter is that BitStarz does confiscate player winnings if they suspect identity fraud or bonus abuse. This is common practice at online casinos, and it shouldn't be considered a scam as long as the casino's action is legitimate and the terms and conditions clearly explain that possibility.

We always recommend that you protect yourself by gathering as much information as possible:

  • Read the terms and conditions of any bonus before accepting it and learn about rules like wagering requirements that may prevent you from withdrawing winnings.
  • Go through the website's terms and conditions before making your first deposit.
  • Always provide real information at casinos that verify your identity, or you will risk having your funds confiscated and your account closed.

That being said, we believe BitStarz could make a better effort to highlight these rules on their website. While BitStarz, in our opinion, is not a scam, there is room for improvement when it comes to their transparency.

Does BitStarz Accept Canadian Players?

Yes! BitStarz welcomes Canadian players from all territories and provices.

This website caters for a Canadian audience with:

  • Dedicated bonuses in CAD (Canadian Dollars)
  • Games that are favored by a Canadian audience
  • A fully-functional English-speaking website (unfortunately, it's not yet available in French)

However, BitStarz is not licensed by the Canadian government, so do keep that in mind when creating an account!

Payment Options

Well-rounded multi-currency acceptance

4/5

As BitStarz is, first and foremost, a Bitcoin casino, you can obviously pay with Bitcoins. However, there are other cryptocurrencies available: Ethereum, Bitcoin Cash, Litecoin, Dogecoin, and Tether. This list of accepted cryptos could be longer, but it does feature most major players.

In addition, several fiat currencies will also be available to you once you sign up:

  • Euros
  • US Dollars
  • Canadian Dollars
  • Australian Dollars
  • New Zealand Dollar
  • Japanese Yen
  • Chinese Yuan
  • Rubles
  • Krones
  • Złoty

After creating your account, the available deposit methods for these currencies and your country of residence will show up. You can then opt to add more to your account.

There are also a good number of credit cards, e-wallets, bank transfer methods, and vouchers to choose from.

  • VISA
  • MasterCard
  • Maestro
  • Skrill
  • Neteller
  • Bank Transfer
  • ComePay
  • PaySafeCard
  • AstroPay
  • ecoPayz
  • ecoVoucher
  • SticPay
  • MuchBetter
  • MiFinity

BitStarz also comes with its own exchange, which allows you to convert BTC to EUR directly on its platform. Even if the conversion fee is not the lowest out there, this feature can be quite convenient.

You are subject to minimum deposits and withdrawals with all payment methods. When choosing to play with cryptocurrencies, you are not subject to maximum amounts, but with all other methods, you are.

The casino can also force a KYC check before withdrawing money. This only happens once in every player's lifetime and is a quick process to verify your identity and make sure nobody can steal your money. However, it might be a drawback for some preferring to play with complete anonymity.

Customer Support

Jarvis ready to assist you

5/5

BitStarz is an intuitive website with no outstanding issues and transparent bonus policies, and you should be able to play with ease. However, if you do need help, you can easily contact the customer support team that is always ready to assist you.

You can reach the agents 24/7 by email or live chat. Before you contact them, it might be helpful to go through the FAQ section. In most cases, your questions will be answered there.

When using the live chat option, you will first be greeted by Jarvis (a tip of the hat to Iron Man's own AI personal assistant). If your questions aren't readily solved by the BitStarz chatbot, you will quickly be re-directed to a real person - which, in our experience, always turned out to be a friendly one.

Unfortunately, all customer support options are only available in a few languages, just like the rest of the website. If you're reading this review, however, it shouldn't be an issue, since English is fully supported.

User Reviews

Let us know what you think

3.8/5

3/5

M G

2021-04-28 22:57:48

Customer service does not understand blockchain and crypto. They also do not pay attention to detail. Seems like children or non professionals are running customer service. Good luck on getting decent help with crypto related problems...

4/5

Good, Could Be Better

2020-11-12 17:24:51

Yeah, not a bad casino for Bitcoin websites, but don't expect it to be like Bet365 or Coral. If you gamble with Bitcoin, it'll have to do, it's what I'm saying.

3/5

G.C.

2020-07-28 07:26:59

nice and all but customer support sucks and it took 6 days to receive my payment

5/5

alberto_Sensimilla

2020-07-26 16:33:14

best casino out there! uno de los pocos casinos de grande calidad donde puedo jugar en mi propio idioma :D

4/5

Darius

2020-06-17 08:25:10

been playing there for the past year or so and honestly haven't looked for anything else (i don't care too much about bonus hunting on other casinos anyway). it's really great for the Bitcoin community be able to play in a casino of this caliber

4/5

Taryna

2020-06-15 14:16:52

When I learned about the possibility to win a Tesla at Bitstarz, I signed up immediately. Even though I haven't won a Tesla yet, I don't regret it. Far from it actually. I can play all my favourite games like Wild Chase: Tokyo Go, Wolf Gold and Mr. Vegas. Because let's face it; slots are life. Fingers crossed for the Tesla.

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About the author

Sophie Austen

Sophie Austen is a true enthusiast of blockchain technology and its potential in the iGaming industry. She has worked extensively as a writer in the tech industry and holds an MSc in Computer Science from the University of Toronto. Easily considered a believer of Bitcoin as the next universally accepted coin!